Effective Date: 02/14/2025
At Local Impact Reviews (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the information you share with us through our website and other communications.
This Privacy Policy explains what information we collect, how we use it, and the choices you may have regarding your information.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Business name
Email address
Phone number
Website address
Any other information you submit through a contact form, lead form, scheduling form, or message
We may also collect certain non-personal information automatically when you visit our website, such as:
IP address
Browser type
Device information
Pages visited
Date and time of visit
Referral source
Cookie and analytics data
Businesses commonly disclose these categories in privacy notices, especially when collecting contact details and website usage data.
2. How We Use Information
We may use the information we collect to:
Respond to inquiries
Contact potential clients about our services
Provide quotes, consultations, or service information
Improve our website, marketing, and customer experience
Send follow-up emails, calls, or text messages related to our services
Maintain records of communications and inquiries
Comply with legal obligations
If you send commercial emails, those emails must comply with CAN-SPAM requirements, including giving recipients a way to opt out of future marketing emails.
3. How We Share Information
We do not sell your personal information.
We may share your information with trusted third-party service providers only as needed to operate our business, such as:
Website hosting providers
CRM or lead management platforms
Email marketing platforms
Scheduling tools
Analytics providers
These third parties may process information on our behalf for business purposes.
If we are ever required by law, regulation, subpoena, or legal process to disclose information, we may do so.
If your business serves residents in states with privacy laws like California, your notice may also need to explain applicable rights relating to collected information, deletion, correction, and certain sharing practices.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar tracking technologies to improve website performance, understand visitor behavior, and support marketing efforts.
You can usually control cookies through your browser settings. Disabling cookies may affect some website functionality.
5. Text Messages and Calls
If you provide your phone number, you agree that we may contact you by phone call or text message regarding your inquiry, requested information, or our services, subject to applicable law.
You may reply STOP to opt out of text communications at any time.
6. Email Communications
If you provide your email address, we may send you information about our services, follow-ups, and related business communications.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly.
7. Data Security
We take reasonable steps to protect the information you provide from unauthorized access, use, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
The FTC recommends that businesses understand what personal information they collect, limit access to it, and protect it with reasonable safeguards.
8. Data Retention
We retain personal information for as long as needed to respond to inquiries, provide services, maintain business records, and comply with legal obligations.
9. Your Rights and Choices
Depending on where you live, you may have certain privacy rights regarding your personal information, such as the right to:
Request access to personal information we have about you
Request deletion of your personal information
Request correction of inaccurate personal information
Opt out of certain types of data sharing where applicable
To make a privacy-related request, contact us using the information below.
State privacy laws vary, and California’s law in particular gives some consumers rights to know, delete, correct, and opt out of certain sale or sharing practices.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
11. Children’s Privacy
Our website and services are intended for business owners and adults. We do not knowingly collect personal information from children under 13.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Local reputation management and Google Business Profile optimization for service businesses that want more calls, not more complexity.
© 2026 Local Impact Reviews. All rights reserved.
Need help fast? Call us at (330) 422-4830.